Articles on: Fix Issues - Error Guides

MISSING_DIMENSIONS

The "MISSING_DIMENSIONS" error in the Amazon FBA API typically means that you are missing some required product dimensions when trying to create a new FBA shipment or list products for fulfillment. Amazon FBA has strict requirements for product dimensions, and not providing these dimensions can result in this error. Here's what you can do to resolve it:



Check Required Dimensions: Make sure that you have specified all the required product dimensions, which typically include the following:

Item Length
Item Width
Item Height
Item Weight

You need to provide accurate measurements for each of these dimensions.

Ensure Correct Units: Ensure that the dimensions are in the correct units. Amazon typically uses inches and pounds for dimensions and weight. Double-check that your measurements are in the appropriate unit.

Contact Amazon Seller Support: If you've checked everything and are still encountering the "MISSING_DIMENSIONS" error, it may be helpful to reach out to Amazon Seller Support or their technical support team. They can provide more specific guidance on resolving the issue.

Remember that Amazon's APIs are subject to updates and changes, so staying current with their documentation and reaching out to their support when encountering issues is essential for efficient integration with their systems.

Updated on: 25/10/2023

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