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• What to do when your products have been ungated and/or errors have been corrected

  After your inventory is ready, it can be shipped anytime by creating an outbound shipment. First, head into your inventory page. Find the SKUs that you wish to send. You can easily see what you have in stock at Shipdif by hitting "Quantity" Click all of the boxes of the SKUs you wish to send out. After you have selected all of the SKUs you would like to send click on the dropdownSome readers

• Quick 1 SKU Import

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• 1-2 Hour Multi Sku Sync

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• Change the barcode preference for your Amazon account (Turn off commingled units)

  Change the barcode preference for your account There are two options under barcode preference: Manufacturer barcode: If you choose this as your preference, all eligible offers that you create thereafter will have the default option to be sent in with the manufacturer barcode and participate in virtual tracking. Amazon barcode: If you choose this as your preference, all the offers that you create thereafter will display the Amazon barcode as the default option and requiFew readers

• Where are my items? They say they were delivered?

  * Please give our team up to 3 business days after delivery via tracking information (Monday-Friday) to check in the product before reaching out to your account manager. * If it has been over 3 Business days, please provide your account manager both your tracking number, as well as an item list of products you were expecting. If the shipments have gone 5 business days after a delivery says that it has been delivered by the carrier please reach out to us via our Instant chat. An aFew readers

• Amazon Receiving Quantity

  Amazon receiving quantity is different from the quantity shown in dashboard. On some occasions, Amazon may check in an incorrect quantity of products. In the steps listed out below, we detail or outbound process to help you understand the steps your products go through in our warehouse to ensure that all quantities are correct before being shipped out. Packages are received and sorted by the client name. Once we are ready to process your account, each box is sorted by your 4-digit inFew readers